Data Protection


Your privacy matters, and GoldOnline respects that. We treat your personal information with the utmost care and adopt strict practices to protect your privacy. 

Personal Data refers to any information about you from which you can be identified. Examples include your personal particulars, billing and payment details, and other information about your use of our website, products or services. 

Depending on the products/services, we may collect and use your personal data for purposes that include:

  • Verifying your identity, and processing orders and applications for services
  • Billing and other credit-related activities
  • Managing and improving our business and operations to serve you better
  • Providing customer-care and account management functions
  • Complying with legal and regulatory requirements

We will not share your personal data with other parties without your consent, unless required by law. 

Should you have any enquiry relating to your Personal Data, you can write to us at


From 2 January 2014, the Do Not Call (DNC) provisions of the PDPA take effect. Broadly, they prohibit organisations from sending marketing messages (via voice calls, SMS or fax messages) to Singapore telephone numbers registered with the national DNC Registry.

GoldOnline will abide by the DNC provisions. We will refrain from sending you such marketing messages if you have registered your Singapore telephone number on the relevant DNC registry, unless we are allowed to do so under DNC provisions, applicable laws and regulations. In addition to our rights under such provisions, laws and regulations, do note that if you have given us consent to send you marketing messages, we may continue sending you marketing messages until you withdraw your consent to us.

To ensure that you do not miss out on any benefits or important information relevant to your jewellery purchases/investments, simply opt in to receive such messages. That way, you can stay posted on the latest offers, exclusive rewards,and much more. Please send us an whatsapp at +65-96626994 to indicate your interest to be included in the broadcast group. We always have very attractive promotions for GoldOnline members!

More information about the PDPA and DNC regulations is available from the Personal Data Protection Commission's website.