On unfortunate situations where your order is being declined,
1) please check the details on your card to make sure that the information is correct as keyed into our system. For example, the expiry date, card type, billing address and CVC on the back of your card.
2) if all particulars are correct, you may consider calling up your card issuer to tell them about the problem.
When all else fails, and you still have problems paying, please contact us at +65-96626994 or email us at email@example.com. We will try our best to resolve the issue for you.